Senior Manager, Account Manager, Enterprise

The role

You will lead a team of 6-8 Account Managers responsible for hunting, pitching, and expanding the existing customer base. You will build coaching systems, manage quota performance, and refine team processes to scale the segment.

What you will do

• Build and run a high-performing team of 6-8 Account Managers
• Engage directly with key customers and top accounts alongside your team
• Manage quota performance and pipeline generation for spend activation, product activation, retention, and expansion
• Forecast and report team performance to senior leadership
• Hire and develop Account Managers through training and role-plays
• Coach team members through daily 1:1s and call feedback
• Refine team processes and tooling to improve efficiency
• Partner cross-functionally with Sales, CX, CSM, Risk, and Product

Required qualifications

• Minimum 5 years of quota-carrying sales or account management experience as an individual contributor
• Proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
• Minimum 5 years building and leading account management or sales teams
• Track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
• Prior success in fast-paced, results-oriented GTM environments
• Ability to articulate contractual, technical, and financial value to C-Suite and executive leaders
• Strong track record negotiating, structuring, and executing complex agreements
• Proficiency with data analytics tools (Salesforce, Looker, Excel)
• Strong collaboration and influencing skills
• Excellent communication and presentation ability
• High agency and adaptability

Nice to have

• Experience at a high-growth, top SaaS/AI startup
• Bachelor's degree from an accredited university

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.