Technical Consultant, Mid-Market

The role

Technical Consultants act as technical and financial subject matter experts for Commercial and Mid-Market customers. You will design solutions through Ramp and partner integrations and partner with internal teams to drive product roadmaps.

What you will do

• Act as a technical advisor to customers and internal teams for implementations and expansion
• Partner with Customer Activation and Account Management to propose scalable solutions involving ERP, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams
• Problem-solve technical hurdles and propose product implementations
• Participate in technical discovery to recommend Ramp architecture and API usage
• Act as a subject matter expert for HRIS and Accounting integration partners
• Troubleshoot integration blockers and guide customers through configuration decisions
• Contribute to internal documentation and tooling
• Influence product roadmap by channeling customer feedback to Product and Engineering teams

Required qualifications

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort working with APIs, integration logic, and system architecture
• Strong communication skills
• Collaborative mindset and ability to work cross-functionally
• Exceptional organization and problem-solving skills
• Ability to thrive in ambiguity and fast-paced environments

Nice to have

• SaaS or fintech environment experience
• SAP S/4HANA or Sage Intacct expertise

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match on contributions made while employed at Ramp (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.