Technical Consultant, Commercial

The role

Technical Consultants act as technical and financial subject matter experts for Commercial customers. You will design solutions through Ramp and partner integrations and partner with internal teams to build financial solutions.

What you will do

• Act as a technical advisor to customers and internal teams for implementations and expansion.
• Partner with Customer Activation and Account Management to assess requirements and propose scalable solutions.
• Collaborate with onboarding specialists and implementation leads to support technical workstreams.
• Problem-solve technical hurdles and propose product implementations.
• Participate in technical discovery to recommend Ramp architecture and API usage.
• Act as a subject matter expert for HRIS and Accounting integration partners.
• Troubleshoot integration blockers and guide customers through configuration decisions.
• Contribute to internal documentation and tooling.
• Influence the product roadmap by channeling customer feedback to Product and Engineering teams.

Required qualifications

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort working with APIs, integration logic, and system architecture
• Strong communication skills
• Collaborative mindset and ability to work cross-functionally
• Exceptional organization and problem-solving skills
• Ability to thrive in ambiguity and fast-paced environments

Nice to have

• Ideally in a SaaS or fintech environment

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match on contributions made while employed at Ramp (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)

About the company

Ramp builds smart infrastructure for finance teams to automate spend, authorize payments, flag risk, and close books. The company serves over 85,000 companies.