Manager, Mid-Market Solutions Consulting

The role

You will lead and develop a team of Mid-Market Solutions Consultants. You will establish operating rhythms for pre-sales, coach the team on discovery and demos, and partner with cross-functional teams to deliver customer experiences.

What you will do

• Lead, coach, and develop a team of Mid-Market Solutions Consultants
• Establish an operating cadence for pipeline reviews, staffing, and deal strategy
• Partner with Mid-Market Sales leadership to improve qualification and deploy capacity
• Coach the team on discovery, demos, and connecting products to finance workflows
• Support high-priority or complex Mid-Market opportunities and escalations
• Build scalable playbooks, demo standards, and discovery frameworks
• Partner with Product, Sales, and Customer Success to translate customer needs into feedback
• Define and inspect team health metrics
• Foster an inclusive, high-accountability culture
• Identify ways for the team to use AI to improve work

Required qualifications

• 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role
• 2+ years of people management or demonstrated player-coach leadership
• Proven success leading or mentoring teams in a high-volume SaaS, fintech, or other customer-facing commercial environment
• Strong understanding of financial operations, accounting workflows, and the needs of finance and operations stakeholders
• Working knowledge of business systems and integrations, including ERP, HRIS, identity, or accounting platforms
• Demonstrated ability to coach others on discovery, solution fit, demo execution, commercial judgment, technical communication, and consultative selling
• Strong operating judgment to prioritize team capacity and inspect pipeline health
• Proven ability to partner effectively with Sales and post-sales leaders
• Track record of building repeatable team processes, assets, and rituals
• Excellent communication, organizational, and change-management skills

Nice to have

• Experience in fintech, spend management, accounting automation, payments, or adjacent financial software
• Familiarity with Ramp-relevant systems such as ERP, HRIS, identity, or accounting platforms
• Experience using AI-assisted workflows to improve solutions, sales, or customer-facing team effectiveness
• APIs and file-based integrations

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match on contributions made while employed at Ramp (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.