Manager, Enterprise Technical Consulting

The role

You will lead and grow the Enterprise Technical Consulting team responsible for post-sales technical implementation for Ramp's largest accounts. You will own solution quality, delivery timelines, and technical outcomes while partnering with Customer Activation and cross-functional leadership.

What you will do

• Lead and grow the Enterprise Technical Consulting team
• Coach senior and principal-level consultants
• Own hiring, onboarding, performance, and career architecture
• Own post-sales technical implementation for Ramp's largest accounts
• Co-own activation milestones with Customer Activation
• Serve as the terminal escalation point for complex technical and delivery challenges
• Define the Strategic delivery model
• Run the function with operational rigor
• Partner cross-functionally at the leadership level
• Turn field insight into product influence

Required qualifications

• 5+ years in technical consulting, solutions architecture, implementation, or professional services
• Substantial time on enterprise or strategic accounts
• 2-3+ years managing individual contributors and owning team-level outcomes
• Proven track record owning post-sales implementation for large, complex customers
• Deep fluency in ERP and financial systems (NetSuite, Sage Intacct, Oracle, Workday Financials, Microsoft Dynamics)
• Deep fluency in APIs, SSO/HRIS integrations, and core accounting workflows
• Ability to assess and guide technical solution design at enterprise complexity
• Experience building the operating model between two functions
• Executive-grade communication
• Demonstrated judgment in ambiguity and a bias toward ownership

Nice to have

• Experience managing senior or principal-level ICs
• Experience at an ERP or financial systems vendor (Workday, NetSuite/Oracle, Sage Intacct, Coupa) or in a Big 4 / systems integrator implementation practice
• Background in fintech, spend management, or AP automation
• Experience standing up or scaling a technical consulting / professional services function from an early stage
• Experience managing managers or team leads, or building the career ladder for a technical IC track

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
• One Medical annual membership (US)
• 401(k), including employer match on contributions made while employed at Ramp (US)
• Fertility HRA (up to $10,000 per year) (US)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
• Pet insurance (US)
• In-office perks: lunch, snacks, drinks, and more (US)

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.