Account Manager | Commercial

The role

Commercial Account Managers are primary relationship owners post-implementation. You will drive product adoption, spend activation, and long-term account growth across a portfolio of 350-500 commercial customers.

What you will do

• Build and nurture strong relationships across new and existing high-value commercial customers
• Develop deep, multi-threaded relationships with decision makers at your customers
• Drive spend across your book of business by owning retention, adoption, expansion, and growth
• Lead Executive Business Reviews to identify growth opportunities and collaborate on strategy
• Execute successful launches of the Ramp platform in partnership with Account Executive and Customer Success teams
• Collaborate with product, support, and marketing teams to provide recommendations for the product roadmap and communication strategy

Required qualifications

• Minimum 3 years of new business sales or account management experience in a B2B organization
• Ability to anticipate customers' needs to identify growth opportunities
• Excellent verbal and written communication skills
• Interpersonal skills
• Organizational, project management, and time management skills
• Familiarity with basic sales tools and common metrics
• High adaptability and understanding of change within the evolution of a startup

Nice to have

• Bachelor's degree from an accredited university
• Experience with financial services sales
• Experience at a high-growth startup
• Expertise in using Salesforce, Outreach, or other productivity tools
• Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building smart infrastructure for finance teams to automate spend, authorize payments, flag risk, and close books. The company serves over 85,000 companies.