Senior Manager, Head of Talent Operations

The role

You will lead and scale the recruiting engine by managing a team of four Talent Operations professionals. You will own recruiting infrastructure, tech stack strategy, headcount governance, and interview operations to support a growing global recruiting organization.

What you will do

• Lead, coach, and develop a team of four Talent Operations professionals.
• Drive prioritization, operational rigor, and scalable infrastructure for a 40+ recruiter organization.
• Own the full recruiting tech stack including ATS, scheduling, sourcing, CRM, and interview tools.
• Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
• Oversee and evolve the internal recruiting help desk into a scalable, automated support function.
• Own execution and operational tracking of the company's headcount plan in partnership with finance.
• Build systems to monitor hiring progress, recruiter capacity, and forecasting.
• Own end-to-end interview operations and scheduling infrastructure.
• Own and scale core recruiting programs including interviewer enablement, referrals, and candidate experience.
• Ensure recruiting processes meet compliance requirements across jurisdictions.

Required qualifications

• 8+ years of relevant operations experience
• 3+ years of experience managing high-performing teams
• Strong headcount planning, workforce planning, and reporting experience
• Demonstrated experience building scalable processes in high-growth environments
• Strong project management skills
• Experience supporting global hiring and multi-jurisdiction compliance
• Data-driven decision maker with strong analytical capabilities
• Exceptional cross-functional communication and stakeholder management skills

Nice to have

• 3+ years in talent/recruiting operations
• Experience supporting a large, complex recruiting organization (30+ recruiters preferred)

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.