AI Solutions Strategist

The role

You will partner with enterprise customers to understand finance workflows and identify AI and automation opportunities. You will translate these needs into solution designs and actionable feedback for product, engineering, and go-to-market teams.

What you will do

• Discover and diagnose customer needs through stakeholder interviews and workflow deep dives.
• Map end-to-end processes to identify drivers like risk, cost, and compliance.
• Translate qualitative input into problem statements, success metrics, and deployment plans.
• Partner with engineers to design and ship AI workflow solutions.
• Specify data inputs, integrations, governance needs, and edge cases.
• Synthesize customer learnings into reusable patterns and product opportunities.
• Write briefs for Product and Engineering teams.
• Present status, outcomes, and recommendations to customer operators and executives.
• Quantify impact through metrics like time saved and error reduction.

Required qualifications

• 4+ years of relevant experience
• Strong customer empathy and ability to earn trust with senior stakeholders
• Excellent problem framing
• Comfort operating in ambiguity and iterating quickly
• Ability to communicate clearly in writing and verbally
• A builder mindset
• Experience in solutions, implementation, product strategy, consulting, or technical program management
• Strong grounding in corporate finance / controllership workflows
• Experience translating finance requirements into system design and configuration
• Ability to partner with finance system owners/admins to drive change management, testing, and rollouts
• Familiarity with finance operations workflows
• Basic comfort with data concepts and systems integration

Nice to have

• Exposure to AI-enabled products, automation, or applied ML

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building smart infrastructure for finance teams to automate spend, authorize payments, and close books. The company serves over 85,000 companies.