Ramp
Manager, Procurement Product Activation
San Francisco, CA, Remote. Posted 4 months ago
The role
You will lead a team of Procurement Activation Specialists working with Mid-Market customers. You will build the procurement activation playbook and scale implementation processes. You will also act as a bridge between customer field experience and product engineering.
What you will do
- Hire, onboard, and develop Procurement Activation Specialists
- Run structured 1:1s and coaching
- Build the Procurement Activation playbook from the ground up
- Turn implementation patterns into structured product feedback
- Partner with Sales, AM, and CSM leadership to define handoff standards
- Build the implementation process to survive growth
- Spot systemic blockers across implementations and drive resolution
- Represent procurement activation in GTM planning, headcount, and roadmap discussions
Required qualifications
- Procurement depth in procure-to-pay workflows, approval structures, ERP integrations, and vendor management
- Real people development experience managing or mentoring ICs
- Cross-functional influence without authority
- Experience building a playbook, training program, or escalation framework from scratch
- Ability to write and speak with precision
Nice to have
- Experience in a customer-facing implementation or success role at a procurement software company (Coupa, Zip, Procurify, Stampli, Ivalua, or similar)
- Working in Procurement at a previous company
- Familiarity with AP automation, ERP integrations (NetSuite, QuickBooks), or invoice-to-payment workflows
- Background in CS, implementation, or solutions consulting in B2B SaaS
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
- One Medical annual membership (US)
- 401(k), including employer match on contributions made while employed by Ramp (US)
- Fertility HRA (up to $10,000 per year) (US)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US)
- Pet insurance (US)
- In-office perks: lunch, snacks, drinks, and more (US)
About the company
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.