Account Manager | Mid-Market

The role

You will own growth for a portfolio of 300+ high-value customers through retention, adoption, expansion, and net-new spend. You will build relationships with finance leaders and lead Executive Business Reviews to drive platform usage.

What you will do

• Own growth across a portfolio of 300+ high-value customers
• Build relationships with finance leaders
• Generate expansion pipeline
• Lead Executive Business Reviews
• Launch new products into your book
• Quarterback outcomes across implementation, product, engineering, and CX
• Write and execute playbooks for the Account Management team

Required qualifications

• Minimum 3 years of “hunter” sales experience
• Ability to anticipate customers’ needs to identify growth opportunities
• Excellent verbal and written communication skills
• Interpersonal skills
• Organizational, project management, and time management skills
• Fluency in AI sales tooling
• Ability to self-correct based on core KPIs
• High agency and adaptability

Nice to have

• Bachelor’s degree from an accredited university
• Experience with financial services sales
• Experience at a high-growth startup
• Expertise in using Salesforce, Outreach, or other productivity tools

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp builds smart infrastructure for finance teams to automate spend, authorize payments, and close books. The company serves over 85,000 companies.