Manager, Sales Development | SMB

The role

You will serve as a front-line manager for a team of Sales Development Representatives. You will lead the SMB sales development motion through coaching, training, and strategy to drive pipeline and business outcomes.

What you will do

• Build and scale the SMB SDR function by evolving operating rhythms, playbooks, and processes.
• Oversee daily SDR activity, pipeline generation, and quota performance.
• Hire, onboard, and train new SDRs on products, personas, and prospecting strategy.
• Develop career-growth and leadership plans for direct reports.
• Coach SDRs on multichannel outbound prospecting and the use of AI tools.
• Partner with AEs and Sales and Marketing counterparts on pipeline and territory initiatives.
• Report on team performance, pipeline health, and forecasts to senior leadership.
• Identify opportunities to optimize systems, processes, and AI-supported workflows.
• Establish a library of prospecting resources and training materials.
• Represent the SMB Sales Development team cross-functionally.

Required qualifications

• Minimum of 2 years of quota-carrying sales experience as an individual contributor with a track record exceeding goals
• Minimum of 2 years of experience building and leading sales development teams with a track record of exceeding goal
• Success in fast-paced, results-oriented GTM environments
• History of consistently performing above quota in an outbound sales environment
• Ability to articulate contractual, technical, and financial value points to customers
• Proficiency in data analytics tools (Salesforce, Looker, and Excel)
• Familiarity with email and call automation platforms
• High proficiency with AI tools (Claude, OpenAI, etc.)
• Ability to leverage data to drive decisions and identify process improvements
• Strong collaboration and influencing skills

Nice to have

• Experience with financial services sales in a full cycle sales role
• Experience at a high-growth startup
• Bachelor's degree from an accredited university

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed at Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more

About the company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. They automate how over $275B in annualized spend flows in and out of 85,000+ companies.