Commercial Account Manager, Canada

The role

Commercial Account Managers own a portfolio of 150–200 Canadian commercial customers. You will drive product adoption, spend activation, and long-term account growth through relationship management and strategic conversations.

What you will do

• Build and nurture strong relationships across new and existing high-value commercial customers
• Develop deep, multi-threaded relationships with decision makers at customers
• Drive spend by owning retention, adoption, expansion, and growth across accounts
• Lead Executive Business Reviews to identify growth opportunities and collaborate on strategy
• Execute successful launches of the Ramp platform in partnership with Account Executive and Customer Success teams
• Collaborate with product, support, and marketing teams to provide recommendations for the product roadmap and communication strategy

Required qualifications

• Minimum 3 years of new business sales or account management experience in a B2B organization
• Ability to anticipate customers' needs to identify growth opportunities
• Excellent verbal and written communication skills
• Interpersonal skills
• Organizational, project management, and time management skills
• Familiarity with basic sales tools and common metrics
• High adaptability and understanding of change within the evolution of a startup

Nice to have

• Bachelor's degree from an accredited university
• Experience with financial services sales
• Experience at a high-growth startup
• Expertise in using Salesforce, Outreach, or other productivity tools
• Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

About the company

Ramp builds smart infrastructure for finance teams to automate spend, authorize payments, and close books. They serve over 85,000 companies.