ServiceNow Tech Lead

The role

You will develop quality software and web applications and design highly scalable, testable code. You will work with ServiceNow modules, AWS, GCP, Azure, Github, and AI tools to solve complex problems for enterprise customers.

What you will do

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs
• 3rd party integration development (REST, SOAP, mid servers, etc)
• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
• Work independently with customers on implementations and remote services
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as needed
• Participate in SCRUM calls

Required qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• 5+ years of ServiceNow development experience
• Proficient in scripting and integrations on ServiceNow
• Experience leading ITOM implementations
• Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps
• Experience/willingness working on multiple projects simultaneously
• Self-Learner and eager to understand new technologies
• Utilize strong written and verbal communication skills
• Stay on time and on task with assigned customer work

Benefits

• 100% Employee Healthcare Coverage (Medical, Dental & Vision)
• Retirement Plan (5% 401k Match, IRA)
• Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Hybrid Work Opportunities
• Fitness & Commuter Subsidies available
• Equity
• Relocation Assistance
• SL & LT Disability
• Visa Sponsorship

About the company

RapDev builds the operational backbone for autonomous IT. They specialize in ServiceNow and Datadog implementations to help organizations drive measurable business impact.