Retell Ai

Compliance Manager (Contract)

San Francisco Bay Area. Posted a month ago

The role

You will build and own technical controls, processes, and systems to keep the company secure and compliant. You will work with Engineering, Security, Legal, and customer-facing teams to meet enterprise requirements.

What you will do

  • Build and maintain technical controls across security and compliance frameworks such as SOC 2, ISO 27001, HIPAA, and other enterprise requirements.
  • Automate compliance workflows, evidence collection, access reviews, security checks, and other repetitive processes.
  • Partner with Engineering and Security to implement and monitor controls around access management, infrastructure, data protection, logging, and vulnerability management.
  • Support audits by owning technical evidence collection and working with auditors to address compliance requirements.
  • Work with customers and internal teams to respond to security questionnaires, compliance requirements, and technical due diligence.
  • Identify gaps in compliance and security programs and build scalable systems to address them.

Required qualifications

  • Strong technical background in software engineering, security, infrastructure, IT, or a related field.
  • Interest in compliance, security, and how technology can be used to build scalable compliance programs.
  • Comfortable learning new security and compliance frameworks and turning requirements into practical technical solutions.
  • Strong scripting or programming skills in Python, JavaScript/TypeScript, Bash, or a similar language.
  • Understanding of security fundamentals such as IAM, encryption, networking, logging, vulnerability management, and cloud security.
  • Highly analytical and enjoy solving ambiguous problems.
  • Comfortable working across Engineering, Security, Legal, and customer-facing teams.
  • Communicate clearly and can explain technical and compliance concepts to both technical and non-technical audiences.

Nice to have

  • Experience with SOC 2, ISO 27001, HIPAA, or other compliance frameworks
  • Experience with AWS, GCP, Vanta, Drata, Wiz, Okta, or similar tools

About the company

Retell AI uses voice AI to reimagine the call center. The company is backed by Y Combinator and Alt Capital.

Compliance Manager (Contract) at Retell Ai | JobZoey