Senior Deal Desk Manager

The role

The Senior Deal Desk Manager will design how the company prices, approves, and closes enterprise deals. This person will report to the founder and work with Sales, Finance, and Legal to own fast, profitable deal approvals from quote to cash.

What you will do

• Structure and approve non-standard deals in hours, not days
• Build the discount approval matrix and pricing guardrails
• Model deal margin before every approval
• Run quote-to-cash across CRM, CPQ, Legal handoff, and billing
• Report weekly on cycle time, discount levels, and win rate
• Automate approvals where possible

Required qualifications

• 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company
• Experience owning an end to end enterprise process for deals over $300K
• Hands-on experience with Salesforce or HubSpot and a CPQ tool
• Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company

Nice to have

• Experience with usage-based or consumption pricing
• Built a deal desk function from scratch
• SQL or scripting skills to automate reporting and approvals

Benefits

• 100% coverage for medical, dental, and vision insurance
• $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
• $200/month wellness reimbursement (gym, fitness classes, etc.)
• $300/month commuter reimbursement (gas, Caltrain, etc.)
• $75/month phone bill reimbursement
• $50/month internet reimbursement

Before you apply

• Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT)

About the company

Retell AI uses voice AI to reimagine the call center. The company is backed by Y Combinator and Alt Capital and has scaled to $80M in ARR.