Founding Strategic Partnerships, Cloud & Alliances

The role

This person will build and scale ecosystem partnerships and go-to-market alliances. They will identify, negotiate, and manage relationships across cloud providers, AI platforms, systems integrators, channel partners, and enterprise technology ecosystems.

What you will do

• Own a portfolio spanning cloud hyperscalers, CCaaS and CRM platforms, and consultancies, SIs, and BPOs.
• Own outcomes for the portfolio including activated partnerships, partner-sourced SQLs, co-sold pipeline, and closed-won revenue.
• Run the cloud hyperscaler motion including marketplace and co-sell programs.
• Manage relationships with PDMs and drive joint outbound with partner AEs.
• Run the CCaaS and strategic partner motion by building joint offerings.
• Establish co-sell, resale, referral, and implementation models.
• Vet, sign, and activate strategic partners, consultancies, SIs, and BPOs.
• Develop and launch enablement initiatives like training paths and certification.
• Drive co-marketing across the portfolio including joint launches and industry conferences.
• Collaborate cross-functionally with Legal, Sales, FDEs, Product, Engineering, and Marketing.

Required qualifications

• 5+ years of experience in strategic or channel partnerships at a high-growth SaaS company.
• Deep experience working with cloud hyperscalers, CCaaS or CRM platforms, consultancies, SIs, or BPOs.
• Proven ability to build partner programs from zero and launch successful marketplace, co-sell, resale, or implementation motions.
• Strong executive presence with the ability to influence senior stakeholders.
• Excellent organizational, communication, and relationship-management skills.

Nice to have

• Highly relationship-oriented
• Commercially minded
• Enjoys operating in ambiguous, fast-moving startup environments with high ownership
• Comfortable balancing strategic thinking with hands-on execution
• Communicates clearly and can influence both internal stakeholders and external executives
• Enjoys networking, attending industry events, and representing the company externally
• Learns quickly and enjoys understanding technical products and AI infrastructure ecosystems

Benefits

• 100% coverage for medical, dental, and vision insurance
• $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
• $200/month wellness reimbursement
• $300/month commuter reimbursement
• $75/month phone bill reimbursement
• $50/month internet reimbursement

Before you apply

• Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

About the company

Retell AI uses first-principles thinking to reimagine the call center with cutting-edge voice AI. The company is backed by Y Combinator, Alt Capital, and other leading investors.