Customer Engineer

The role

You will own the full customer lifecycle including onboarding, activation, health, and expansion. You will act as a technical partner to help customers succeed with B2B data infrastructure.

What you will do

• Own the first successful search activation milestone for new customers.
• Monitor customer health across all accounts.
• Drive expansion and cross-sell for new API surface area.
• Run onboarding at scale for new customers.
• Act as the voice of the customer for product and engineering teams.
• Build the function by writing playbooks, health scoring, and onboarding frameworks.

Required qualifications

• Owned a quota before (NRR, expansion, or retention).
• Worked at early-stage companies.
• Technical literacy to read integration code (Python, JSON, SQL) and write small scripts.
• B2B data fluency regarding firmographics, technographics, intent, and contact enrichment.
• API mental model including REST, webhooks, rate limits, and authentication.

Nice to have

• Direct experience in B2B data, sales intelligence, or RevOps tooling
• Experience with MCP servers or LLM-powered agent workflows
• Prior founding CS or founding CE experience at an early-stage company

Benefits

• Competitive compensation based on experience.
• Meaningful ownership and long-term growth opportunities.
• Flexible working hours.
• Fully remote-friendly team (East Coast / Boston preferred).
• Direct collaboration with founders and core engineering leadership.

About the company

RevenueBase builds data infrastructure that provides continuously refreshed, verified B2B data for autonomous AI agents and GTM workflows. They power AI agents for companies like Clay, Zoominfo, and Dun & Bradstreet.