Customer Engineering Associate

The role

You will act as the human responder for an online onboarding portal. You will manage customer support, build data samples, and run HubSpot operations.

What you will do

• Be the first responder for customers using the onboarding portal
• Own and run the support inbox and ticketing system
• Build data samples for prospects and customers
• Run HubSpot including lead routing, round-robins, list hygiene, and tuning automations
• Help keep business operations running from billing to weekly needs
• Catch things nobody else has time to catch

Required qualifications

• Bachelor's degree (or equivalent) completed by start date
• Comfortable with technology and curious about technical topics (APIs, data, spreadsheets)
• Boston-area, able to be in person with the team [X] days per week

Benefits

• health coverage
• PTO

Before you apply

• Send a resume and a short answer to the question: Tell us about something you built, ran, or fixed that nobody asked you to.

About the company

Revenuebase builds data infrastructure that makes AI agents trustworthy. They provide continuously refreshed, verified B2B data for autonomous AI agents and go-to-market workflows.