Principal Enablement Manager

The role

You will build and operate the operating system for modern GTM enablement at Redis. This includes designing just-in-time workflows, establishing measurement infrastructure, managing field communications, and helping the GTM organization adopt AI.

What you will do

• Build and administer just-in-time GTM enablement workflows.
• Translate business priorities and product launches into targeted enablement experiences.
• Establish operating processes for enablement program lifecycle.
• Partner with cross-functional leaders to deliver enablement.
• Define a measurement framework for GTM competencies and behaviors.
• Develop reporting dashboards for readiness, adoption, and proficiency.
• Design and run a structured field communications process.
• Support the development and execution of Sales Kickoff and other GTM events.
• Develop guidance and workflows to help GTM teams use AI effectively.
• Establish adoption and impact measures for AI usage.

Required qualifications

• 8+ years of experience in GTM enablement, enablement operations, sales operations, revenue operations, learning operations, business operations, or a related field.
• Experience building and operating enablement programs, systems, workflows, and processes in a complex B2B technology organization.
• Ability to develop measurement frameworks and reporting that connect skills and behaviors to business outcomes.
• Experience with enablement technology, CRM data, learning systems, sales productivity tools, or analytics platforms.
• Experience designing structured internal communications programs for a distributed or multi-segment field organization.
• Experience supporting executive-level events, Sales Kickoff, or other high-visibility programs.
• Practical experience applying generative AI to enablement, sales, operations, productivity, or knowledge management.
• Strong project and program management skills.
• Excellent written, verbal, and presentation skills.
• A systems-thinking mindset.
• Comfort operating hands-on while influencing strategy.

Nice to have

• Experience in a high-growth SaaS, cloud, data, infrastructure, developer tools, or enterprise technology company.
• Experience with signal-driven or adaptive enablement models.
• Experience with competency frameworks, skill taxonomies, behavioral measurement, call intelligence, coaching, or performance analytics.
• Experience administering or integrating platforms such as CRM, LMS, sales readiness, conversation intelligence, internal communications, knowledge management, or business intelligence tools.
• Experience creating AI adoption strategies, prompt libraries, agentic workflows, or role-based AI learning programs.
• Familiarity with change management, adult learning principles, instructional design, and reinforcement strategies.

Benefits

• Competitive salaries and equity grants
• Unlimited time off
• H/D/V coverage
• 401K
• FSA
• Commuter benefits
• Frequent team celebrations and recreation events
• Home internet & phone stipend
• Learning and development opportunities

Before you apply

• Any offer is contingent upon the successful completion of a background check.

About the company

Redis built the product that runs the fast apps our world runs on. They provide fast, simple technology to over 10,000 worldwide customers.