Director, Engineering Operations

The role

You will build and evolve the operating system of the CTO organization and steer the AI transformation of engineering and cloud infrastructure operations. You will work across Engineering, Cloud Ops, and product partners to create execution visibility and align priorities.

What you will do

• Design, run, and improve the CTO organization's operating cadence.
• Establish lightweight, reusable standards for agendas, status, and decision capture.
• Turn fragmented execution signals into decision-ready narratives.
• Make Engineering priorities, commitments, dependencies, and risks visible.
• Partner with leaders to connect strategy, capacity, headcount, and funding.
• Support workforce and headcount planning and financial alignment.
• Bring structure to ambiguous, cross-cutting, or high-risk initiatives.
• Institutionalize good judgment into reusable systems, templates, and standards.
• Architect and execute strategic initiatives to integrate AI technologies into software development and cloud operations.
• Lead cross-functional programs focused on automated observability and AI-driven incident management.

Required qualifications

• Deep technical background in software engineering, distributed systems, or cloud infrastructure operations.
• Experience in a strategic leadership or business operations role.
• Ability to turn ambiguous, cross-functional problems into clear decisions and measurable outcomes.
• Experience designing and running operating cadences, business reviews, or planning processes.
• Ability to influence without relying on formal authority.
• Comfort working in a fast-changing environment with incomplete information and competing priorities.

Nice to have

• Experience supporting a CTO, VP Engineering, or comparable technology executive in a high-growth or transformation environment.
• Experience with annual planning, portfolio management, headcount planning, financial modeling, or investment reviews.
• Experience supporting IPO readiness, M&A diligence, or organizational transformation.
• Experience building operating standards, metrics, dashboards, or lightweight automation.
• Hands-on experience designing or deploying AI tooling, LLM integrations, AI-assisted coding, or automated ops platforms.

Benefits

• Competitive salaries and equity grants
• Unlimited time off
• H/D/V coverage
• 401K
• FSA
• Commuter benefits
• Frequent team celebrations and recreation events
• Home internet & phone stipend
• Learning and development opportunities

Before you apply

• Any offer is contingent upon the successful completion of a background check.

About the company

Redis built the product that runs the fast apps our world runs on. They provide fast, simple technology to over 10,000 worldwide customers.