Reducto
Forward Deployed Engineer, Infrastructure Specialist
San Francisco Office. Posted 11 days ago
The role
You will lead the end-to-end deployment of Reducto into customer environments including VPC and bare metal on-prem. You will partner with enterprise IT, security, and platform teams to deploy, configure, harden, and operate the platform.
What you will do
- Lead end-to-end deployment of Reducto into customer environments.
- Partner with enterprise IT, security, and platform teams to design deployment strategies.
- Understand hardware powering in-house ML models for deployment onto customer infrastructure.
- Build monitoring, telemetry, and phone-home patterns.
- Debug and resolve customer-specific infrastructure issues like K8s misconfigurations and cloud IAM edge cases.
- Own incident response for customer deployments.
- Codify deployment patterns, runbooks, and automation.
Required qualifications
- 5+ years of hands-on experience operating production infrastructure.
- Experience deploying software into environments you don't fully control.
- Comfortable with Python or similar languages.
- Exceptional at working across cloud platforms, container orchestration (e.g., Kubernetes), networking, and storage technologies.
- Communicate clearly with external engineers.
Nice to have
- Deployed software into regulated environments (financial services, healthcare, legal, insurance) with complex infrastructure.
- Worked with Replicated/KOTS, Helm, or similar enterprise distribution tooling.
- Experience with GPU infrastructure, model serving, or AI/ML workload deployment patterns on customer-controlled hardware.
- Prior experience at an early-stage, high-growth company — as a founder, founding engineer, or early deployment hire.
Benefits
- Unlimited PTO
- Free lunch daily at the office
- Reimbursed Transportation
- Generous health insurance covering medical, dental, and vision
- Up to $150/mo reimbursement for health and wellness spending
- Parental Leave
About the company
Reducto is the agentic document platform for leading AI teams. They provide a toolkit for working with documents using custom in-house and frontier models.