Deployment Operations Manager

The role

The Deployment Operations Manager owns the logistics and execution of customer onboarding and field operations. This person acts as the bridge between remote operators and customer sites to ensure robot uptime and successful deployments.

What you will do

• Own the logistics and execution of customer onboarding.
• Plan robot delivery, site-mapping, and final handoff.
• Manage the intake of customer equipment and pallets.
• Set up physical workflows that mirror site environments.
• Test and measure robot readiness against actual customer inventory.
• Track and report on fleet health, software reliability, and hardware MTBF.

Required qualifications

• Willing to travel to customer sites (~20%)
• Willing to perform hands-on tasks like picking up a wrench, unboxing heavy pallets, or cleaning up spills

Nice to have

• Portfolio or insane project you've worked on

Benefits

• health/vision/dental insurance
• 3% retirement match
• lunch/dinner
• equity

About the company

Reflex Robotics is building affordable wheeled humanoid robots designed for industry. The company is backed by Khosla Ventures and is running customer pilots with 3PLs and US manufacturing companies.