Research Program Manager - Research Infrastructure

The role

You will own cross-functional programs spanning training infrastructure and cluster reliability. You will work with research and infrastructure teams to scale training stacks and ensure end-to-end infrastructure reliability.

What you will do

• Own cross-functional programs spanning training infrastructure and cluster reliability.
• Drive end-to-end coordination scaling the training stack.
• Triage, coordinate response, and drive resolution for active incidents and escalations.
• Champion a culture of blameless post-mortems and continuous learning.
• Partner with infrastructure and research engineering leads to identify bottlenecks and define priorities.
• Build and maintain visibility into training run health, cluster reliability, and infrastructure performance.
• Create processes for cross-team handoffs, config management, and checkpoint workflows.
• Translate technical complexity into status updates and decision frameworks for leadership.

Required qualifications

• 7+ years of experience in technical program management, research operations, or infrastructure coordination.
• Deep technical knowledge of distributed training frameworks, GPU cluster architecture, scheduler behavior, networking, and storage systems.
• Ability to operate effectively in high-ambiguity, fast-moving environments.
• Track record of managing complex, multi-team programs with competing priorities and hard deadlines.
• Strong stakeholder management skills across technical ICs and senior leadership.
• Comfortable operating in crisis mode.

Nice to have

• Experience in ML/AI or large-scale distributed systems environments

Benefits

• Salary and equity
• Stock options
• Comprehensive medical, dental, vision, and life
• Annual wellness allowance
• Lunch and dinner provided in the office daily
• 22 weeks paid parental leave for all new birthing and non-birthing parents
• Unlimited paid time off in the U.S.
• 30 days paid time off in the U.K.
• Visa sponsorship support
• Regular off-sites, happy hours, and team celebrations

Before you apply

• This position may require access to technology or source code subject to the U.S. Export Administration Regulations.
• Any offer of employment may be conditioned on the Company's ability to provide access to technology or source code in compliance with U.S. export control laws.

About the company

Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. They build open models to help shape the future of AI.