Risk Analyst (Onboarding)

Toronto, ON, Remote. Posted 2 months ago

The role

The Risk Analyst reviews new business applications through compliance checks, KYC/KYB, document verification, and fraud review. This person makes approve or decline decisions and suggests improvements to onboarding rules and controls.

What you will do

Review and decision new business applications end-to-end
Make approve/decline calls and own them
Verify customer documentation and business activity
Detect patterns like synthetic identities or fraudulent documents
Document reviews clearly and completely for compliance
Suggest improvements to onboarding rules and controls
Balance risk and customer experience
Use AI tools daily to investigate and pull data

Required qualifications

Recent graduate or early in career
Toronto-based
Actively using AI tools with a concrete example of use

Nice to have

Exposure to fintech, banking, payments, fraud, or risk
SQL proficiency
Prior queue or operations experience
A customer-experience instinct
Working knowledge of KYC/KYB

Before you apply

All offers of employment are conditional upon a successful background check and employment verification through Certn

About the company

Relay is a digital banking platform for self-made business owners. It is an all-in-one, collaborative money management platform focused on increasing the success rate of small businesses.