Business Development Representative

The role

You will own the first sales conversation with prospective customers. You will connect with business owners to understand their needs and introduce Relay.

What you will do

• Work a mix of inbound and outbound leads
• Lead phone conversations with small business owners
• Run discovery to understand how prospects manage business and finances
• Handle common objections and guide qualified prospects
• Explain Relay's value in clear, simple language
• Give Account Executives context for conversations
• Meet activity, conversion, and meeting targets
• Review performance and apply coaching feedback
• Surface recurring objections, lead-quality issues, and process gaps
• Share improvements for team resources and workflows

Required qualifications

• 6 + months of SDR, BDR, or similar sales experience
• Consistent record of meeting or exceeding performance targets
• History of pursuing difficult goals at a high level
• Strong sense of ownership over results
• Highly coachable
• Competitive and driven to improve
• Hungry for growth
• Comfortable working through change and unclear processes
• Confident communicator

Nice to have

• Experience in B2B, SaaS, fintech, accounting software, neobanking, or selling to small businesses
• Experience in hospitality, competitive athletics, entrepreneurship, peer coaching, process-building, or thoughtful use of AI

Before you apply

• All offers of employment are conditional upon a successful background check and employment verification through Certn

About the company

Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money. They replace financial guesswork with real visibility to help owners run stronger businesses.