Risk Analyst

The role

The Risk Analyst will review and investigate suspicious activity across payment channels including deposits, checks, wires, and card transactions. This person will make hold or release decisions on flagged transactions and suggest improvements to fraud rules and controls.

What you will do

• Review and investigate suspicious activity across deposits, checks, wires, and card transactions
• Make hold/release decisions on flagged transactions
• Review customer documentation and verify business activity
• Detect patterns like velocity abuse, account profile mismatches, business email compromise, and altered items
• Document investigations clearly for compliance, bank partners, and examiners
• Suggest improvements to fraud rules and controls
• Collaborate with Compliance, Customer Experience, and Product to resolve cases
• Use AI tools daily to investigate and pull data

Required qualifications

• 2+ years of transaction monitoring experience at a bank, fintech, or payments company
• Experience making real hold/release decisions
• Ability to use AI tools in work
• Ability to communicate findings to teammates, compliance, and non-risk partners

Nice to have

• SQL proficiency
• Card and disputes experience
• Familiarity with relevant regulations
• Working knowledge of compliance: BSA/AML, KYC/CIP
• CAMS, CFE, or equivalent certification
• Experience at a company operating under a bank partnership

Before you apply

• All offers of employment are conditional upon a successful background check and employment verification through Certn

About the company

Relay is a digital banking platform that provides tools to self-made business owners. It is an all-in-one, collaborative money management platform for employer SMBs.