Client Platform Engineer

The role

You will work on the IT and Security team to build, deploy, and manage tools. You will focus on building or improving automation to support standardization for end-user facing endpoints.

What you will do

• Design and implement tools supporting business internal needs and standards
• Support IT related needs of end-users
• Design and implement tools and supporting infrastructure to improve user experience
• Manage SaaS services, physical infrastructure, and cloud infrastructure
• Identify opportunities for standardization and user experience improvement
• Train teams for redundancy when new tooling is introduced

Required qualifications

• 5+ years of experience supporting business needs in IT
• Excellent troubleshooting skills
• Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)
• Previous management of in-office infrastructure (wifi, printing, etc)
• Experience with MDM platforms to manage Apple devices (macOS, iOS, iPadOS) and Windows 11 devices
• Experience with configuration management systems such as Chef or Ansible
• Scripting skills in various languages (Python, bash, powershell)
• Understanding of SSL certificates, and PKI infrastructure

Nice to have

• Experience with configuration management systems such as Puppet
• Ability to explain complex concepts to users or colleagues
• Ability to troubleshoot problems remotely (over Slack, Google Meet, or others)
• Familiarity with Google Workspace management
• Experience with virtualization/containerization, both in AWS and GCP, KVM, LXC, and Docker
• Development tooling experience (git, github, vscode, pip3)
• Experience with AWS services (IAM, ec2, s3, route53, SSO, lambda, etc)
• Application (re)packaging and management (msi/pkg/deb)
• Experience in environments where data management, classification and handling is critical
• Experience with end-user supports with software and computing devices

Before you apply

• Requires access to information subject to U.S. export controls
• Offer contingent upon capacity to perform in compliance with U.S. export control laws
• Must provide documentation establishing status as a U.S. person or non-U.S. person

About the company

Reliable Robotics is a team of mission-driven engineers building safety-enhancing technology for aviation. They work across aerospace, robotics and self-driving cars.