IT Systems Administrator

The role

This person will manage IT infrastructure, hardware and software provisioning, and respond to help desk requests. They will also collaborate on cybersecurity and compliance initiatives for a SaaS company.

What you will do

• Set up and manage Mac and Windows laptops
• Ensure proper onboarding/offboarding of users
• Maintain office network including Wi-Fi, firewalls, printers, and conference room setups
• Troubleshoot connectivity issues
• Administer licenses for SaaS platforms
• Manage user accounts, SSO, MFA, and identity policies
• Partner with Engineering and DevOps to manage endpoint protection and implement policies
• Support SOC2 / ISO 27001 readiness
• Coordinate with IT vendors, ISPs, and software providers
• Create IT policies, user guides, and knowledge base articles

Required qualifications

• 3+ years of IT generalist experience
• Strong experience with macOS and Windows device management (Jamf & Intune)
• High familiarity with Google Workspace administration and SSO (Azure AD)
• Working knowledge of networking (Wi-Fi, DHCP, DNS, firewalls)
• Experience implementing or supporting cybersecurity programs
• Familiarity with IT ticketing systems (Jira)
• Basic troubleshooting for Mac and PC environments
• Excellent organizational and communication skills

Nice to have

• Associate degree (or higher) in Computer Science, Information Technology, System Administration, or a closely related field
• Experience supporting compliance frameworks like SOC2
• Scripting experience (PowerShell, Bash, etc.)
• Certifications that support the above skills, such as those from CompTIA or Microsoft

Benefits

• 15 days Paid Time Off
• Health & Dental Benefits
• RRSP Matching Program
• Professional Development Funding
• Competitive Salary

About the company

Remarcable is a cloud-based platform that helps electrical contractors and distributors streamline purchasing processes. Their mission is to drive technology adoption in construction.