Onboarding Project Manager

The role

You will guide new customers through platform setup and configuration. You will deliver product demos, training, and create onboarding resources to ensure successful implementation.

What you will do

• Lead onboarding journeys through setup and configuration
• Deliver product demos, onboarding calls, and group webinars
• Develop and maintain onboarding materials, training guides, and self-serve documentation
• Serve as the primary contact during onboarding
• Work with Sales for handoff and Customer Success for post-onboarding transition
• Capture customer feedback to refine onboarding and influence product enhancements

Required qualifications

• 2+ years of Project Management experience OR 4+ years of experience in customer onboarding, implementation, training, or account management
• Excellent communicator and presenter
• Strong project management and organization skills
• Quick learner with technical aptitude

Nice to have

• B2B SaaS preferred
• Experience or familiarity with the construction industry (electrical, mechanical, or general contracting) or construction technology is strongly preferred

Benefits

• Comprehensive healthcare coverage (medical, dental, vision, life insurance, STD, LTD)
• 401(k) with company match
• Two weeks in your first year, plus company holidays

About the company

Remarcable is a fast-growing company with a cloud-based platform that helps electrical contractors and distributors streamline purchasing and tool management. They are expanding nationwide with a hub in Omaha.