Call Center Sales Representative (On-Site)

The role

The Call Center Sales Representative makes high-volume outbound calls to prospects to uncover needs and schedule consultations. They also handle inbound calls to book qualified appointments and enter information into a CRM system.

What you will do

• Provide communication on primarily outbound calls to prospects.
• Engage potential customers and uncover their needs.
• Work to schedule a consultation with a product expert.
• Ensure accurate entry of all appointment and customer information into the CRM system.
• Make high-volume outbound calls to warm leads to drive appointment setting.
• Handle inbound calls to book qualified appointments.

Required qualifications

• Exceptional verbal and written communication skills.
• Ability to speak clearly and concisely over the phone.
• Exceptional multi-tasking skills to talk and type simultaneously.
• Ability to manage high volumes of inbound and outbound calls in a timely manner.
• Expertise in overcoming objections and solving problems.

Benefits

• Starting wage $20/hr with uncapped competitive bonus structure!
• Medical
• Dental
• Vision

About the company

Renuity is a leading home improvement services business with a national footprint operating across 36 states. The company is headquartered in Charlotte, NC.