Production Manager

The role

You will monitor the daily performance of installation and production employees and subcontractor crews. You will maintain quality control and handle customer complaint resolutions.

What you will do

• Monitor daily performance of all installation and production employees and subcontractor crews
• Have consistent and prompt communication with crews and customers
• Maintain quality control program from product ordering, receiving, delivery, and installation
• Perform general hiring and terminations of all Installers, sub-contractors, and production related employees
• Consistently review strategies to improve overall efficiency
• Assist with and handle customer complaint resolutions

Required qualifications

• Valid driver’s license and good driving record
• 5+ years of Residential Remodeling experience, specifically with replacement windows
• 2+ years of Project Management experience
• Experience resolving conflict
• Strong communication & customer service skills

Benefits

• Competitive salary
• Monthly performance bonus opportunities
• Consistent schedules
• Professional growth opportunities
• Respectful, forward-thinking work culture

About the company

Mad City Windows & Baths is a Renuity company. Renuity is a leading home improvement services business with a national footprint operating across 36 states.