Reonic
Growth & Account Manager - DACH (AI x Greentech) (m/f/d)
Berlin. Posted 10 months ago
The role
You will own customer success and revenue growth by improving customer experience and processes. You will onboard customers as a product expert and partner cross-functionally to drive adoption and identify market opportunities.
What you will do
- Own customer success and revenue growth
- Improve customer experience and streamline processes
- Onboard customers as a product expert and business partner
- Collaborate with Support, Product, and Engineering
- Drive Net Revenue Retention (NRR)
- Plan and implement strategic projects for growth and innovation
Required qualifications
- C2 German proficiency
- Experience in customer service or success
- Experience in high growth start up environment
- Technical background e.g. (industrial-) engineering, or top tier business school degree
- Excellent communication abilities in German and English
Benefits
- gym membership
- coffee
- regular team events
- MacBook
About the company
Reonic is a VC-backed startup on a mission to simplify renewable technology with an AI operating system for renewable installers. They are trusted by 3000+ business customers.