Senior Site Reliability Engineer

The role

The Senior Site Reliability Engineer will contribute to the design and implementation of platform engineering domains. They will build systems to reduce toil and improve production infrastructure for real-time conversational AI traffic.

What you will do

• Contribute to patterns, design, and implementation of domains.
• Build and improve systems to reduce toil and ensure infrastructure availability.
• Extend and iterate the agent harness including CI, sandboxes, guardrails, and validation.
• Own and improve CI/CD pipelines and developer tooling.
• Participate in on-call rotation and incident management.

Required qualifications

• 6+ years’ experience in software development enablement roles.
• Solid experience owning CI/CD platforms end to end.
• Effective use of AI tools such as Claude and Cursor for coding, troubleshooting, and reasoning.
• Familiarity with Node/TypeScript including making code changes.
• Familiarity with Python and Terraform for automation.
• Familiarity with developing in a Kubernetes/Helm ecosystem.
• Practical experience with observability: logs/metrics/tracing, monitoring/alerting, incident management process, and tooling.
• Experience working in fully remote teams.

Nice to have

• Harness engineering experience - building platforms for autonomous agents.
• Production-at-scale experience with GCP.
• Telephony and SIP architectures, FreeSWITCH in particular.

Benefits

• Company-wide offsites and smaller team gatherings.
• Tech & learning stipend for conferences, books, and courses.
• Remote by design.
• Flexible vacations.
• Paid sabbatical after 5 years.
• Comprehensive benefits.
• Stipend to support physical and mental well-being.
• Competitive salaries.
• Equity

About the company

Replicant builds an AI-native platform that helps contact centers resolve requests and improve agent performance with conversation intelligence and AI agents.