Senior HPC Engineer, Services

The role

You will work on the Rescale platform and its application to customer workflows. You will deliver technological solutions, manage complex HPC software, and provide technical support to customers, vendors, and partners.

What you will do

• Become an expert in the Rescale platform and its application to customer workflows
• Deliver deep technological solutions and support related to Rescale features
• Publish, manage and optimize complex HPC software
• Develop and implement processes and best practices for HPC services and support
• Advocate customer needs internally with sales, product and engineering teams
• Work with customer support to improve customer value realization and satisfaction
• Identify opportunities for increased productivity through automation and tools
• Design and improve processes to drive customer satisfaction
• Provide technical support to customers, independent software vendors and strategic partners
• Maintain software on Rescale including installing, benchmarking, and optimizing performance

Required qualifications

• 5+ years experience with HPC Systems and HPC Applications
• Experience with Linux/Unix and Windows operating system environments
• Experience with scripting languages like Bash and Python
• Familiarity with cloud computing platforms such as AWS, Azure or Google Cloud
• High-level knowledge of HPC, schedulers, MPI, containers, kubernetes, and GPU computing
• Familiarity with scientific computing libraries and tools like OpenMP and CUDA
• Experience applying AI-assisted workflows as part of the software development lifecycle
• General knowledge in at least one CAE discipline (CFD, FEA, EDA, ML/AI, Molecular Dynamics, Weather Forecasting, Optics, etc.)
• Experience working with diverse stakeholders across IT, engineering, and R&D
• Self-starter with a proven track record of driving project success
• Technical aptitude to understand the product, platform experience and customer journey
• Excellent verbal and written communication skills

About the company

Rescale is a leader in digital engineering that transforms product development through intelligent automation, applied AI, and data management. The company integrates a large network of engineering and R&D applications to solve complex challenges.