IT Engineer

The role

The IT Engineer will own the technology backbone for the SF office and distributed team. You will provide employee IT support, manage device and identity lifecycles, and maintain IT infrastructure.

What you will do

• Serve as the primary point of contact for all employee IT support
• Own device lifecycle management across macOS and Windows
• Administer core identity and SaaS systems
• Manage the NYC office's IT infrastructure
• Build and document IT processes, runbooks, and self-service resources
• Partner with Security, People, and Finance on access controls, compliance, and asset management
• Lead IT onboarding for new hires

Required qualifications

• 5+ years of IT support or IT operations experience
• Hands-on expertise administering macOS and Windows, MDM tools, and identity/SSO platforms
• Strong working knowledge of Google Workspace, Slack, and common SaaS administration
• Experience managing office IT infrastructure, including networking, AV, and conference room technology
• Excellent troubleshooting skills and a customer-service mindset
• A clear communicator who can document processes and support non-technical teammates
• Willing and able to work on-site 5 days per week in our SF office

Benefits

• equity
• healthcare benefits
• paid time off

About the company

Rho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts, issue cards, manage expenses, pay bills, and close the books on one connected platform.