Technical Program Manager

The role

You will own delivery for customer engagements from scoping through POC completion. You will plan timelines, manage communications, and coordinate across engineering, product, and operations teams.

What you will do

• Own end-to-end timeline and resource planning for customer programs, from Scoping through POC.
• Serve as a point of contact for customer communications, participating in regular syncs and status reporting.
• Coordinate across Rhoda teams to keep programs on track.
• Lead site planning and readiness with Application Engineers, including logistics, equipment shipping, and return logistics.
• Identify risks early and drive mitigation, escalation, and resource planning.
• Capture feature requests and blockers from the field and channel structured feedback to product and engineering.
• Manage internal team resource coordination across concurrent programs in the US and Europe.
• Build and improve the processes, templates, and tools the team uses to deliver programs consistently.

Required qualifications

• Bachelor's degree in engineering or a related technical field, or equivalent experience.
• 4+ years of technical program or project management experience, ideally in robotics, automation, manufacturing, or hardware.
• Proven ability to manage multiple concurrent, customer-facing programs with competing priorities.
• Technical depth to engage credibly with engineers and customers on robotics and automation topics.
• Excellent written and verbal communication skills, including with customer executives and plant teams.
• Strong organizational skills and comfort with project management tools.
• Willingness to travel to customer sites (domestic and international).

Nice to have

• PMP or similar certification.
• Experience with industrial deployments, FAT/SAT processes, or equipment logistics.
• Experience in customer success or deployment operations at an early-stage company.
• German language proficiency is a bonus.

About the company

Rhoda AI is building the next generation of generalist intelligent robots. They own the full robotics stack from hardware to foundation world models.