Fleet Response Engineer

The role

You will triage incoming faults and debug across the full stack including hardware, embedded, software, sensors, and networking. You will own incidents from first alert through recovery and root cause to improve fleet reliability.

What you will do

• Monitor incoming faults, alarms, and alerts from robots
• Triage and prioritize issues by severity and operational impact
• Act as the first engineering responder for real-time escalations
• Debug complex issues through log analysis, telemetry review, and reproduction testing
• Drive incidents to resolution or mitigation to restore operation
• Escalate to and coordinate with domain engineering teams
• Own the on-call rotation and paging
• Communicate status to operations, engineering, and customer-facing teams
• Perform root-cause analysis and track follow-ups to closure
• Document investigations and fixes in a shared knowledge base

Required qualifications

• Strong systematic debugging of complex systems
• Comfortable in Linux and the command line, and reading logs, telemetry, and system data
• Coding proficiency in Python and/or C/C++
• Clear written and verbal communication
• Calm judgment under pressure
• Willingness to take part in an on-call rotation, including some nights and weekends

Nice to have

• Bash a plus
• 3+ years working with robotic, autonomous, automotive, aerospace, or industrial-automation systems in an engineering, reliability, or support capacity
• Familiarity with ROS/ROS2 and robot subsystems (sensors, actuators, perception, networking)
• Prior on-call, site-reliability, or release-engineering experience
• Experience building tools that help others debug, and a track record of solving unusual bugs
• Comfort with hardware and hardware–software interfaces
• Willingness to travel occasionally to deployment sites

About the company

Rhoda AI is building the next generation of generalist intelligent robots. They own the full robotics stack from hardware to foundation world models.