Director, AI-Powered Diagnostics & Service

The role

You will lead teams building the intelligence layer between vehicle firmware, the cloud, and technicians. You will set the direction for AI-powered diagnostics, service tooling, and diagnostic workflows across Rivian and Volkswagen Group vehicles.

What you will do

• Set the direction for AI-powered diagnostics and service tooling
• Lead and grow a multi-disciplinary organization
• Partner with Rivian and Volkswagen Group to tailor diagnostic and repair tools
• Build diagnostic and repair tools for service centers and factories
• Connect vehicle state to service outcomes

Required qualifications

• 10+ years leading complex engineering and product organizations
• Hands-on experience with agents, LLMs, and building AI-powered software
• A track record of managing hardware-to-software product lifecycles
• Experience working across organizational or partner boundaries
• Strong product judgment
• Customer centricity
• Strong stakeholder management skills
• Excellent communication skills
• Background in vehicle systems
• B.S. or M.S. in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field

Nice to have

• Experience with automotive OEM technical ecosystems, particularly vehicle diagnostic, service, or repair platforms
• Experience bringing diagnostic and service tooling to global markets with varying connectivity and infrastructure

Benefits

• Competitive base salary
• Annual company performance bonus program
• Equity in the form of Restricted Stock Units (RSUs)
• Health coverage
• Retirement savings
• Time off
• Family planning programs

About the company

Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders. They address the challenges of electric vehicles through technology for software-defined vehicles.