Rilla
AR and Billing Specialist
New York City. Posted 14 months ago
The role
You will own billing operations end to end including invoicing, collections, cash flow reporting, and reconciliation. You will partner with Sales, Customer Success, and Engineering to ensure correct billing and implement process improvements.
What you will do
- Partner with Sales, Customer Success, and Engineering to ensure customer billing is set up correctly based on contract terms
- Prepare, review, and distribute AR invoices through billing platforms and customer portals
- Proactively reach out to customers with overdue balances to drive collections and resolve outstanding invoices
- Maintain meticulous collections documentation and send timely customer account statements
- Ensure accurate cash application of payments and keep AR ledgers clean
- Support billing portal registrations and compliance requirements
- Identify and implement process improvements to streamline billing and AR operations
Required qualifications
- 1-2+ years of experience in billing, accounts receivable, or a related finance/operations role
- Familiarity with billing platforms and customer invoicing portals
- Strong attention to detail and ability to manage a high volume of accounts
- Clear, professional communication skills
- Clear, direct, and not afraid to speak up with ideas or flag risks
- Entrepreneurial spirit and willingness to roll up sleeves and work hands-on in a fast-paced, dynamic environment
Nice to have
- Bachelor’s degree in Accounting, Finance, Economics, or related field
Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Breakfast, lunch, dinner, and supplementary food and drink — 6x a week
- Wellness / Gym Benefits
- Commuter benefits
- Relocation assistance
- Take what you need, paid time off, not accrual-based
- $1,000 stipend for learning and personal growth
- Tech equipment
About the company
Rilla is a virtual ridealong software for outside sales. The company is a Cloud 100 Rising Star backed by Crystal Huang of Google Ventures and Byron Deeter from Bessemer Venture Partners.