Accounting Success Manager - UK

London, Remote. Posted a month ago

The role

You will own long-term customer relationships and deliver AI-driven accounting solutions on Rillet's platform. You will partner with CFOs and Controllers to drive platform adoption and translate accounting challenges into automated workflows.

What you will do

Build deep relationships across customer portfolio and run success plans.
Translate complex accounting challenges into automated workflows.
Bridge the gap between technical product capabilities and customer accounting needs.
Lead trainings to ensure customers are enabled on the platform.
Advise on process optimization and month-end close efficiency.
Provide front-line customer feedback to founders and Product.
Triage support issues with Engineering.
Ensure smooth account handoff with Implementation.
Develop deep product expertise in Rillet's AI-native platform.
Represent Rillet as the face of the company.

Required qualifications

3+ years of hands-on accounting experience (public audit/assurance or industry GL/Close, Revenue, AP, or Consolidations).
Understanding of UK GAAP and the end-to-end close process.
Proven ability to translate accounting requirements into system configurations and automated workflows.
Experience with ERPs (e.g., NetSuite, Intacct).
Comfort picking up new finance tools.
Bias to action, ownership mindset, and high attention to detail.
CPA (active or inactive).

Nice to have

Exposure to IFRS and technical accounting concepts like IFRS 15 / revenue recognition.
Prior client-facing/consulting or implementation experience.

Benefits

Competitive pay
Meaningful equity
Benefits designed to support health, wellbeing, time away from work, family, and long-term financial goals
Team meals, events, and company gatherings

About the company

Rillet is an Agentic ERP built for modern finance teams to automate critical parts of finance. The company is valued at $1B and is backed by investors including Sequoia, a16z, and Bain Capital Ventures.