Director of Partner Implementation

The role

You will build and lead the team, infrastructure, and operating model that enables accounting and consulting firms to deliver Rillet-quality implementations at scale. You will oversee the partner implementation ecosystem and the Partner Implementation Managers.

What you will do

• Own partner relationships and run business reviews with partner leadership.
• Hire, coach and develop Partner Implementation Managers.
• Define Rillet-quality delivery and run project health reviews.
• Own the curriculum, readiness bar and onboarding playbook for partners.
• Own the escalation path for platform, data and configuration issues.
• Run weekly team reviews, monthly partner reviews and quarterly business reviews.
• Maintain playbooks and tooling to allow the program to grow.
• Partner with every function to support partners and the team.

Required qualifications

• Track record building and running partner, channel or SI programs.
• Experience hiring, developing and leading a team of managers.
• Strong relationships with, or ability to build them with, accounting and consulting firm leadership.
• Implementation depth to judge quality and troubleshoot partner work hands-on.
• A builder’s instinct for systems over one-off projects.
• A fast-moving style with a sharp eye for detail and energy for startup pace.
• Strong organization to juggle multiple partners and priorities.
• Clear communication across technical teams, non-technical teams and executives.

Nice to have

• Experience with ERP systems such as NetSuite, SAP, QuickBooks, Sage or Oracle.
• Experience with SaaS revenue recognition and ASC 606.

Benefits

• Competitive pay
• Meaningful equity
• Benefits designed to support health, wellbeing, time away from work, family, and long-term financial goals
• Team meals, events, and company gatherings

About the company

Rillet is an Agentic ERP for modern finance teams that helps automate closing the books, recognizing revenue, consolidating entities, and reporting to investors. The company is valued at $1B and is backed by investors including Sequoia, a16z, and Bain Capital Ventures.