Staff Forward Deployed Engineer - Applied AI

The role

You will learn operational workflows through observation and interviews to build and ship tools for business and clinical teams. You will turn long manual tasks into short automated processes and create building blocks to help other teams move faster.

What you will do

• Learn how work gets done by sitting with teams
• Ship tools used weekly by teams
• Turn six-to-eight-hour tasks into under thirty minutes
• Stay until the team runs each tool on its own
• Turn learnings into building blocks for other teams
• Design software with privacy-by-design standards

Required qualifications

• 8+ years shipping production-quality software systems with end-to-end ownership of outcomes
• Proven track record of shipping tools or products used weekly by customers or business teams, supported by usage telemetry
• Deep experience learning operational workflows through observation, interviews, or data before designing software solutions
• Daily use of coding agents (specifying, testing, and reviewing output diffs)
• Rigorous evaluation practices (test sets, evals)
• Privacy-by-design standards (synthetic/masked data, isolating clinical content from operational tools)

Nice to have

• Experience building custom measurement frameworks for cost, usage, and impact tracking
• Direct prior experience being forward-deployed to non-engineering business teams or external customer organizations
• Practical experience migrating systems across different LLM models to optimize costs while maintaining quality guardrails
• Proven ability to integrate AI into complex business platforms with imperfect data/APIs
• Track record of coaching non-engineering team members to build or adopt software workflows independently

Benefits

• 100% remote work environment
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies including 2 company-wide shutdown weeks each year
• Paid parental leave
• Employee Assistance Program (EAP)
• Quarterly department stipend
• Community and employee resource groups
• Home office stipend
• $50 monthly stipend for internet or cell phone expenses
• Wellness at Rula program
• $50/month wellness stipend

Before you apply

• Must be based in United States
• Currently not hiring in Hawaii

About the company

Rula is a remote-first company dedicated to treating the whole person in mental health care. They aim to create a world where mental health is embraced as an integral part of overall well-being.