Sr. Staff Engineer - Applied AI, Patient

The role

You will build and scale AI/ML-powered patient experiences including matching, ranking, recommendations, onboarding, and personalization. This hands-on technical leadership role involves developing production models and building critical capabilities for Patient Engineering.

What you will do

• Develop and improve production models and AI-powered systems
• Build critical capabilities needed by Patient Engineering
• Partner with Rula's ML team on shared infrastructure, models, standards, and architectural decisions
• Develop models and build reusable capabilities
• Improve existing systems
• Determine if problems are best solved with custom ML, foundation models, deterministic software, or a hybrid approach

Required qualifications

• 10+ years of software and/or ML engineering experience
• Experience designing, building, deploying, and operating production ML systems with measurable product or business impact
• Experience with Python
• Experience building scalable systems
• Experience writing and reviewing production-quality code
• Deep hands-on ML expertise and technical leadership across the ML lifecycle
• Experience with problem formulation, data/feature engineering, model development and training, evaluation, experimentation, deployment, monitoring, and continuous improvement
• Experience setting technical direction across teams and influencing architecture
• Experience mentoring senior engineers
• Demonstrated 0 to 1 experience building shared ML infrastructure or reusable capabilities
• Deep experience with recommendation, ranking, relevance, personalization, search, or matching systems
• Strong evaluation and experimentation rigor connecting offline model performance to online experiments and product/business outcomes

Nice to have

• Experience helping an organization evolve from early-stage or ad hoc ML development toward mature ML engineering practices
• Experience operating ML systems in healthcare, financial services, or another regulated/high-trust environment

Benefits

• 100% remote work environment
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies including 2 company-wide shutdown weeks each year
• Paid parental leave
• Employee Assistance Program (EAP)
• Quarterly department stipend
• Community and employee resource groups
• Home office stipend
• $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program
• $50/month wellness stipend

Before you apply

• Must be based in United States
• Currently not hiring in Hawaii

About the company

Rula is a remote-first company dedicated to treating the whole person by providing evidence-based and compassionate mental healthcare.