Clinical Care Reviewer

The role

You will help providers across Rula's network work more efficiently through 1:1 coaching, consultation and education groups, and email responses. You will also review charts and treatment progress to guide next steps in care, and share observations that shape how the pilots are refined.

What you will do

• Coach providers 1:1 to support efficient, effective, and clinically appropriate care
• Lead consultation and education groups for clinicians
• Respond to provider questions by email
• Support Continued Care Review work by reviewing charts and treatment progress
• Share observations on what is working and what is not to refine Rula's care efficiency pilots

Required qualifications

• Master's degree and active, unencumbered clinical license (LCSW, LMFT, LPC, or equivalent)
• 3+ years of post-licensure experience in behavioral health
• Experience reviewing clinical documentation and applying medical necessity criteria
• Understanding of behavioral health treatment planning, progression, and appropriate episode duration
• Experience coaching, training, supervising, or giving feedback to clinicians, including facilitating consultation or education groups
• Excellent written communication
• Comfort working with EHRs and digital tools (e.g., Google Workspace, Salesforce)

Nice to have

• Experience in utilization management, peer review, or clinical quality roles
• Familiarity working with or for health plans, managed care organizations, or value-based care programs
• 1+ year experience in a high growth startup environment
• Experience with measurement-informed care and working with data such as outcome measures and utilization trends
• Experience carrying out new programs, pilots, or initiatives and sharing structured feedback
• Experience using, or openness to using, AI tools to improve efficiency and support clinical review workflows

Benefits

• 100% remote work environment
• Full transparency of pay ranges regardless of where you live in the United States
• Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies, including 2 company-wide shutdown weeks each year for most employees
• Paid parental leave for all parents
• Employee Assistance Program (EAP)
• Quarterly department stipend for team activities or in-person gatherings
• Community and employee resource groups
• New hire home office stipend and $50 monthly stipend for internet or cell phone
• Wellness at Rula program with a $50/month wellness stipend

Before you apply

• Must be based in the United States; currently not hiring in Hawaii

About the company

Rula is a remote-first company that treats mental health as just as important as physical health. It focuses on evidence-based, compassionate care for the whole person.