Integration Engineer - Workato

The role

The Integration Engineer will own the automation connecting systems like Salesforce and Zendesk using Workato. You will build automations to remove manual work, investigate integration failures, and identify inefficient processes.

What you will do

• Build automations that remove manual work for operations teams
• Investigate why an integration failed
• Ensure integrations fail visibly going forward
• Find places where a process is more expensive or more fragile than it needs to be
• Work alongside Technical Program Managers, Salesforce Administrators, and developers

Required qualifications

• 2+ years of hands-on experience building and maintaining enterprise integrations in Workato, or a comparable platform (e.g., MuleSoft, Boomi, Tray.io)
• Direct experience administering Salesforce or working as the primary integration owner in close partnership with a Salesforce team
• Demonstrated hands-on experience troubleshooting production integration failures, diagnosing root causes, and building robust error handling and monitoring
• Working knowledge of REST APIs, JSON, webhooks, authentication mechanisms, and external ID matching between disparate systems
• Proven track record of identifying manual or inefficient operational processes and delivering automated solutions with measurable results

Nice to have

• Official Workato Certification
• Prior experience serving as the sole or primary administrator owning an enterprise integration platform
• Strong data architecture foundation, including defining and enforcing system-of-record boundaries across integrated systems
• Self-directed mindset with demonstrated ability to own and drive a platform with minimal day-to-day supervision
• Strong familiarity with Salesforce data architecture, including standard/custom objects, relationships, and external lookup keys

Benefits

• 100% remote work environment
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies including 2 company-wide shutdown weeks each year
• Paid parental leave
• Employee Assistance Program (EAP)
• Quarterly department stipend
• Community and employee resource groups
• Home office stipend
• $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program
• $50/month wellness stipend

Before you apply

• Must be based in United States
• Currently not hiring in Hawaii

About the company

Rula is a remote-first company dedicated to treating the whole person by providing evidence-based and compassionate mental healthcare.