Runlayer

Field Engineering Leader

NYC, Remote. Posted 5 months ago

The role

You will build and lead the Forward Deployed Engineering team. You will own the technical side of customer motion, from initial interest to enterprise-wide deployment.

What you will do

  • Build and lead the Forward Deployed Engineering team.
  • Recruit, hire, and onboard the next seven Forward Deployed Engineers.
  • Establish the onboarding program.
  • Bring operational rigor to the existing team.
  • Define the technical playbook for enterprise deployments.
  • Partner across the leadership team.
  • Scale the function programmatically by hiring regional leaders in year two.

Required qualifications

  • Ten or more years of relevant professional experience, including significant time in senior individual contributor and leadership roles within technical, customer-facing organizations.
  • A degree in Computer Science or a closely related technical field from a strong undergraduate program.
  • Direct experience as a Forward Deployed Engineer, Solutions Engineer, or in a comparable technical customer-facing capacity.
  • Time spent at an early-stage startup, where you've built a function or team from the ground up.
  • Time at an established, top-tier technology company.
  • Track record of hiring, managing, and developing high-performing teams of technical individual contributors.
  • History of operating successfully in ambiguous, fast-moving environments and delivering against defined outcomes.

Nice to have

  • Experience at a company that reached a meaningful liquidity event, such as an IPO or strategic acquisition.
  • Background in revenue operations or sales operations.
  • Prior experience as a software engineer.
  • Experience managing managers, or a demonstrated trajectory toward that scope.

Benefits

  • Competitive salary and equity
  • Paid vacation
  • Paid sick leave
  • Paid parental leave
  • Budget for conferences, courses, and certifications in AI, enterprise software, and customer success
  • Choice of laptop and accessories
  • Comprehensive health, dental, and vision coverage
  • Customer interaction opportunities

About the company

Runlayer is a platform for MCPs, Skills, and Agents providing security, governance, and observability for enterprise AI. The company has raised $42M total and is trusted by companies like Gusto, Instacart, and Opendoor.

Field Engineering Leader at Runlayer | JobZoey