Product Manager - Learning & Enablement

The role

You will own the design, build, and execution of onboarding and enablement for new hires. You will focus on compressing ramp time by using hands-on product experience and AI-native tools.

What you will do

• Own onboarding end to end from signed offer to certified and selling.
• Evolve the onboarding program through hands-on labs and certification gates.
• Build AI-native enablement including interactive sessions and voice agents.
• Teach the product by feel through direct product use.
• Enable the field beyond week one for new products and segments.
• Grow the scope of enablement across the company.

Required qualifications

• 5+ years of experience in enablement, sales, customer success, or another GTM role.
• Experience designing onboarding or training programs.
• AI-native instincts.
• First-principles builder.
• Time in the field selling, supporting, or close to revenue.
• Exceptionalism somewhere.

Nice to have

• You carried a quota before moving into enablement.
• You've been an early or first enablement hire and built the function from zero.
• You've built or shipped something with AI agents, voice agents, or LLM tooling.
• You're in NYC or want to be.

Benefits

• Competitive salary and equity
• Paid vacation
• Paid sick leave
• Paid parental leave
• Budget for conferences, courses, and certifications in AI, enterprise software, and customer success
• Choice of laptop and accessories
• Comprehensive health, dental, and vision coverage
• Customer interaction opportunities

About the company

Runlayer is a platform for MCPs, Skills, and Agents providing security, governance, and observability for enterprise AI. The company has raised $42M in total funding.