Senior Community Manager

The role

The Senior Community Manager leads the design and strengthening of Rwazi's ecosystem across users, mappers, enterprise clients, and partners. This role defines how these groups connect, interact, and reinforce one another within the network.

What you will do

• Define how contributors, enterprise users, and partners interact
• Design structured engagement models across stakeholder groups
• Create pathways for collaboration and shared value
• Reduce ecosystem fragmentation
• Maintain strong relationships across core ecosystem segments
• Identify trust gaps or sentiment risk early
• Develop structured communication strategies per segment
• Surface structured ecosystem insights to Product and Leadership
• Identify recurring friction patterns across stakeholders
• Translate ecosystem signals into strategic adjustments

Required qualifications

• 6–10+ years in community, ecosystem, or network leadership roles
• Experience managing multi-sided platforms (marketplace, SaaS, or distributed networks)
• Strong relationship-building ability across different stakeholder types
• Strategic thinking around network effects
• Analytical comfort with retention, density, and ecosystem health metrics
• Executive communication clarity

About the company

Rwazi's Community function represents the human surface area of the company, including contributors, mappers, enterprise clients, and ecosystem partners.