Legal Solutions Engineer

The role

Legal Solutions Engineers design, configure, and implement legal workflows inside Wordsmith. You will work with customers to embed the platform into their legal functions through implementation, problem solving, and advisory work.

What you will do

• Lead implementation projects for new customers
• Design workflows and automation tailored to each organisation
• Configure the platform to support real legal use cases
• Work directly with legal teams and Legal Ops leaders to understand how they operate
• Translate legal processes into structured workflows and AI-enabled automation
• Advise on best practices for implementing legal technology
• Support onboarding and early adoption
• Help customers expand into additional workflows and use cases
• Partner with Account Management to identify growth opportunities
• Surface patterns, insights, and recurring requests to Product and Engineering

Required qualifications

• Experience in legal tech, legal operations, or process transformation
• Strong understanding of how in-house legal teams work
• Ability to manage customer projects and guide stakeholders through change
• Comfortable working across legal and technical domains
• Structured thinker
• Strong communication skills and confidence working directly with customers

Nice to have

• Legal Engineers
• Legal Operations professionals
• Lawyers who have moved into legal tech
• Implementation or solutions consultants in SaaS with a legal background

Benefits

• Competitive salary
• Meaningful equity

About the company

Wordsmith is building the legal operations platform for in-house teams. More than 500 companies use Wordsmith.