Deployed Engineer

The role

Deployment Engineers own the technical side of getting Wordsmith live inside a customer. You will connect Wordsmith to customer systems including identity, Microsoft 365, Google Workspace, and Salesforce.

What you will do

• Own integrations for each deployment including SSO, SCIM, Microsoft 365, Google Workspace, and Salesforce
• Configure and connect Wordsmith to customers' wider AI and data stack through MCP
• Build, test and harden integrations for production
• Set up identity and access including SSO with Okta, Entra ID and Google
• Work through customers' security reviews, IT questionnaires and data-handling requirements
• Design how data, documents and requests flow between Wordsmith and customer tools
• Advise customer IT on architecture and trade-offs
• Lead the technical workstream of each deployment from setup to go-live
• Diagnose and fix integration issues and act as escalation point
• Turn learnings into reusable integration patterns, setup guides and technical runbooks

Required qualifications

• Hands-on experience deploying and integrating enterprise SaaS in customer environments
• Strong working knowledge of identity and access, including SSO (SAML, OIDC), SCIM provisioning, Okta, Entra ID or Google Workspace
• Experience integrating with the Microsoft 365 and SharePoint, Google Workspace or Salesforce ecosystems
• Comfortable with APIs, webhooks, authentication flows and reading technical documentation
• Ability to script or write code where it helps
• Familiarity with MCP or other ways of connecting AI systems to tools and data, or a strong appetite to learn
• Credible with customer IT and security teams
• Methodical troubleshooter who isolates problems, reproduces them and fixes them
• Clear communicator who can explain a technical decision to a non-technical stakeholder

Nice to have

• Familiarity with MCP or other ways of connecting AI systems to tools and data

About the company

Wordsmith is building the legal operating system for in-house teams. It is backed by over $100M from Index Ventures, General Catalyst, Highland Europe and others.